Our Approach

1: Person-Centred and Recovery-Focused

We believe recovery is unique to each individual.
Our support is designed to help people regain control, rebuild purpose, and reconnect with the world around them.

: Support plans are built collaboratively with the individual, their family, and professionals.
: Goals are set around wellbeing, independence, and community participation.
: Care is adjusted flexibly as needs change.

2: Clinically Led Oversight

All CCGA services are overseen by our Clinical Associate (former Registered Nurse), ensuring that care delivery is clinically safe, trauma-informed, and aligned with NHS and CQC expectations.

We work closely with:

• Community mental health teams (CMHTs)

• Social workers and advocates

• GPs and primary care networks

• NHS ICBs and local authority commissioners

3: Skilled and Compassionate Support Staff

Our care team is trained to support adults with a wide range of mental health needs.
They are:

• Enhanced DBS-checked and CQC-compliant

• Trained in trauma-informed care, de-escalation, Positive Behaviour Support (PBS), and mental health first aid

• Supported through continuous clinical supervision and CPD development

• Compassionate, patient, and committed to promoting recovery

We don’t just support people; we empower them to take steps forward.

4: Digital Care Management (DCME)

Our Digital Care Management Environment (DCME) platform ensures every support session, wellbeing check, and goal review is recorded in real time.
It allows families, professionals, and commissioners to:

• Monitor progress and engagement

• Track outcomes digitally

• View risk assessments and updates instantly

• Ensure accountability and transparency

This creates a joined-up approach between support teams, families, and professionals.

How We Support People

Our flexible care model includes:

• Daily living support (routines, hygiene, organisation)

• Medication management and reminders

• Encouraging engagement in therapy or appointments

• Promoting social connection and inclusion

• Building coping and resilience skills

• Encouraging healthy lifestyle and wellbeing habits

• Crisis prevention and emotional reassurance

We adapt to each person’s goals; whether that’s returning to work, managing anxiety, or simply feeling safe and supported again.

Why Choose CCGA Healthcare

• CQC-registered provider of personal and community-based mental health support
• Clinically led by a former nurse and Clinical Associate
• Trained, DBS-checked, trauma-informed carers
• Digital transparency via our DCME system
• Collaborative, multi-agency working model
• Focus on outcomes, not just hours
• Flexible support packages, short or long-term

At CCGA, we combine compassion with clinical governance to deliver safe, effective, and empowering support for adults with mental health needs.