When choosing a care provider, nothing matters more than trust and trust begins with compliance.
At CCGA Healthcare, we are proud to be a fully CQC-registered provider delivering high-quality, safe, and person-centred care to adults aged 18 and over across the UK.
Our registration with the Care Quality Commission (CQC) is your guarantee that every service we deliver from domiciliary care to complex supported living meets the highest regulatory standards for safety, quality and accountability.
Our CQC Registration
Provider Name: CCGA Healthcare Group Ltd
CQC Registration Number: (to be inserted as displayed on your CQC certificate)
Regulated Activity: Personal Care
Regulatory Body: Care Quality Commission (CQC)
Scope: Delivery of personal care and support to adults aged 18+ in their own homes or supported accommodation across England.
Our registration demonstrates that CCGA Healthcare meets the fundamental standards of quality and safety set out by the CQC.
What CQC Registration Means for You
Our CQC registration confirms that CCGA:
Delivers safe, effective, caring, responsive and well-led services
Has robust governance systems in place
Employs trained and DBS-checked care staff
Adheres to the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
Is regularly inspected and monitored by the CQC
Provides transparent reporting through our DCME digital care management system
In short — our registration is your assurance of accountability, safety, and continuous improvement.
Our Governance & Compliance Framework
We operate under a comprehensive Governance and Compliance Framework that ensures all services remain fully aligned with CQC expectations and local authority requirements.
Our framework includes:
Clinical leadership – Led by our Registered Manager, Bright Egure, a former nurse and now Clinical Associate.
Quality assurance systems – Weekly, monthly and quarterly audits.
Digital compliance tracking through our DCME system.
Robust policies and procedures covering safeguarding, infection control, medication, data protection, and whistleblowing.
Supervision and performance monitoring for all staff.
Continuous improvement reviews following CQC’s Key Lines of Enquiry (KLOEs).
This ensures CCGA remains inspection-ready at all times and fully compliant with all regulatory standards.
Key CQC Domains How We Meet Them
Safe
All staff are DBS-checked, trained in medication, infection control and safeguarding.
Our DCME system flags real-time risks, ensuring early intervention and full traceability.
Effective
We provide evidence-based support plans and outcome-focused care.
Training is continuous, ensuring carers are competent, confident and capable.
Caring
Every person we support is treated with dignity, respect and compassion.
We listen, adapt and empower people to live independently.
Responsive
Our DCME platform allows rapid updates and real-time changes to care plans.
We respond quickly to evolving needs and ensure timely reviews.
Well-Led
Our leadership team provides strong governance, clinical oversight and transparent communication with commissioners, professionals and families.
Quality is led from the top not managed from the sidelines.
Policies Supporting Our Compliance
We maintain an extensive suite of policies and procedures, regularly reviewed and updated to meet CQC standards, including:
Safeguarding Adults Policy
Whistleblowing Policy
Medication Management Policy
Infection Control Policy
Data Protection & GDPR Policy
Equality, Diversity & Inclusion Policy
Incident Reporting Procedure
Staff Training & Supervision Policy
Quality Assurance Policy
Business Continuity Plan
Each policy is fully accessible for inspectors, commissioners and partners.
Digital Evidence of Compliance DCME in Action
Our Digital Care Management Environment (DCME) records every visit, care note, risk review and incident in real time, creating a fully auditable compliance trail.
This enables us to:
Track quality metrics automatically
Evidence CQC compliance instantly
Provide commissioners with digital reports
Demonstrate care consistency and accountability
This makes CCGA a digitally transparent, governance-led provider ready for inspection at any time.
Our Commitment
CCGA Healthcare is committed to:
- Upholding all CQC Fundamental Standards
- Maintaining safe staffing, clinical governance and transparency
- Acting on all inspector and commissioner feedback
- Delivering continuous quality improvement through data and training
- Protecting the dignity, independence and safety of every adult we support
For commissioners and families alike, our compliance is more than paperwork
it’s peace of mind.
Our Promise to You
We don’t just meet the standards
we aim to exceed them.
Through clinical leadership, digital innovation and a person-centred culture, CCGA Healthcare delivers care that is consistently safe, effective, caring, responsive and well-led exactly as the CQC expects, and exactly as every adult deserves.