At CCGA Healthcare, we deliver far more than care, we deliver confidence, safety, and independence. Our entire service model is built around reliability, compassion, and high-quality support tailored to the unique needs of every adult we serve.
CQC-Registered & Professionally Governed
We are fully CQC-registered for the regulated activity of Personal Care, demonstrating our commitment to safe, effective, responsive, and well-led services.
Our Registered Manager is a former nurse and Clinical Associate, bringing clinical insight and strong governance oversight to every package of care.
Digital Care Management (DCME), Total Transparency
We operate a modern Digital Care Management Environment (DCME) that ensures:
Real-time care monitoring
Electronic call logging
Digital risk assessments & care plans
Instant alerts for missed visits
Secure auditing and reporting
This system provides commissioners, families, and professionals with complete assurance of what we deliver.
Skilled, DBS-Checked Workforce
All staff are:
Enhanced DBS-checked
Trained to Care Certificate and All Wales Induction Framework standards
Supported through continuous professional development
Supervised regularly to maintain safe and effective practice
Our training covers safeguarding, medication management, manual handling, infection control, dementia awareness, equality and diversity, and more.
Person-Centred, Compassionate Support
Every care plan is built around the individual— their goals, preferences, routines, culture, and wellbeing.
We focus on:
Promoting independence
Maintaining dignity
Empowering choice
Enhancing quality of life
Expertise Across Complex Needs
We support adults with:
Physical disabilities
Learning disabilities & autism
Dementia
Mental health needs
Long-term conditions
Complex health requirements
Our team is trained to deliver safe, specialist support with empathy and professionalism.