Our Mission
To empower adults to live independently, safely and confidently in their own homes and communities: through compassionate support, clinical insight, modern digital systems and a workforce that delivers excellence every day.
Our mission is built on three core commitments:
Personalised Care, Grounded in Respect
We support every person as an individual, not a task or a service package. Care is shaped around their goals, identity, culture, strengths and preferred routines.
Safety & Quality Without Compromise
Every decision we make prioritizes safety, wellbeing and best practice: backed by robust governance, clinical oversight and continuous quality assurance.
Empowering Independence
We don’t just provide care.
We enable people to regain skills, confidence and control over their lives, with measurable outcomes built into every support plan.
Our Vision
To become the UK’s most trusted adult care provider: recognized for excellence, innovation and reliability across domiciliary care, supported living, live-in care, complex care, mental health support, and community-based services.
We envision a future where:
Adults stay independent for longer, supported safely within their homes
Commissioners have full confidence in the quality, transparency and reliability of care
Families feel involved, informed and reassured at every step
Digital care management is standard, improving outcomes and accountability
Care professionals are respected, valued and developed, not just hired
Our vision is not about becoming the biggest provider
but the most trusted.
Our Values
Our Values guide every decision, every visit, and every interaction.
They shape our culture and define what commissioners, families and the people we support can expect from us.
We lead with kindness, empathy and respect always treating people as we would want our own family to be treated.
We are honest, transparent and accountable. We deliver what we promise, and we communicate openly with families, professionals and commissioners.
Our team is trained, supervised and continuously developed to deliver the highest standard of care. We refuse to accept “good enough”.
Every support plan, risk assessment and interaction prioritizes wellbeing. Safeguarding, governance and compliance are built into everything we do.
We help people build skills, confidence and autonomy — not dependence. Our support is designed to help adults live fuller, richer and more empowered lives.
Our Digital Care Management Environment (DCME) gives real-time transparency, improved outcomes and a modern, data-driven approach to care.
We embrace technology not to replace people but to improve the quality and safety of support.
We work collaboratively with commissioners, social workers, families, advocates and health professionals.
We understand that great outcomes happen when everyone works together.
Provider Built on Purpose, Not Convenience
CCGA Healthcare was founded with a clear purpose:
to deliver adult care the way it should be personal, safe, professional and dignified.
Our Mission, Vision & Values guide us as we continue to grow, partner with more local authorities, and deliver life-changing support across the UK.